Product Manager with 4+ years of experience building products from 0 to 1 and scaling them to 10. Combines deep expertise in market research and strategic planning with proven success leveraging advanced AI in core functionalities like personalization to drive significant product growth and operational efficiency across global brands.
Professional Experience
A detailed look at my roles, responsibilities, and key achievements.
Newfold Digital
Product Manager
Mumbai, India | Sept 2024 - Present
Industry: Web Hosting & Cloud InfrastructureChallenges & Problems Overcome
- Managing diverse product portfolios for Bluehost (Global) and key APAC brands.
- High operational costs & vendor lock-in.
- Low premium plan adoption rates.
- Drove 2 important Ai initiatives for Bluehost.com(Global)
Key Accomplishments
- Own the P&L, Product Strategy & Lifecycle for the Shared & Cloud Hosting Portfolio across key APAC Brands(CrazyDomains,Vodien) & Bluehost(Global), overseeing core services & value-add-ons like Security & Backups.
- Led the migration of hosting infrastructure to Oracle Cloud (OCI), cutting operational costs by 25%.
- Defined the roadmap for 'DESTINY', an in-house cPanel replacement projected to save $3M monthly.
- Redefined product tiers to Low/High Performance plans, increasing new customer sign-ups for Premium plans by 20%.
- Led product strategy for two key AI initiatives: an AI-powered support chatbot and an AI-driven Website Builder.
Key Metrics
0
Projected monthly savings from 'DESTINY'.
0
Increase in sign-ups for Premium plans.
Technologies Used
Vextera
Product Growth Manager
Dubai, UAE | Jan 2024 - July 2024
Industry: E-commerce & Logistics SaaSChallenges & Problems Overcome
- Warehouse inefficiency & high error rates.
- Frequent stockouts due to poor forecasting.
- Lack of automation in shipping processes.
Key Accomplishments
- Led 0-to-1 product development for OMS & WMS, translating market research into a clear product vision & roadmap.
- Launched an AI-driven forecasting system that increased prediction accuracy by 30%.
- Automated 70% of manual shipping tasks by integrating carrier APIs, reducing dispatch errors by 40%.
- Co-led negotiations with delivery partners and marketplaces to secure better pricing.
Key Metrics
0
Of manual shipping tasks automated.
0
Reduction in dispatch errors.
Technologies Used
Unicommerce
Product Consultant
Gurugram, India | Nov 2021 - Dec 2023
Industry: E-commerce SaaS & Supply ChainChallenges & Problems Overcome
- Managed and expanded product offerings for the Middle East region.
- Untapped D2C market potential.
- High volume of integration support tickets.
- Inefficient client operations & return management.
Key Accomplishments
- Promoted from Analyst to Product Consultant within one year based on performance.
- Optimized D2C integrations (Shopify, Magento), driving 25% of total platform traffic.
- Developed a robust API architecture for Shopify & POS, now adopted by 338 D2C brands.
- Improved return management processes by 60% through workflow enhancements.
Key Metrics
0
Reduction in monthly support tickets.
0
Improvement in return management efficiency.
Technologies Used
Modifyed Digital
Marketing Manager
Noida, India | Apr 2021 - Oct 2021
Industry: Digital Marketing AgencyChallenges & Problems Overcome
- Diverse client needs across varied sectors.
- Need for hands-on performance marketing experience.
Key Accomplishments
- Curated marketing strategies for multiple businesses in different sectors like Fashion, FMCG, and NGOs.
- Strategised & Executed Google & Meta Ads along with other technologies like Google Analytics and Clarity.
Technologies Used
Education & Certifications
My academic and professional qualifications.
S P Jain School of Global Management
Masters In Product Management
Mumbai, MH | 2024
- Product Strategy & Lifecycle
- Market Analysis & Go-to-Market
- Agile Methodologies
IBM
Generative AI for Product Managers
Professional Certificate
- LLM Fundamentals
- Applying GenAI to Product Dev
- AI Ethics & Governance
LNM Institute of Information Technology
Bachelor in Technology
Jaipur, RJ | 2016 - 2020
Technical Specifications
My product management toolkit. Hover over an icon to see the details.
- ✓Product Strategy & Roadmap
- ✓AI/GenAI Product Strategy
- ✓JIRA & Confluence
- ✓SCRUM & Agile Methodologies
- ✓API Integration & Architecture
- ✓LLM & GenAI Concepts
- ✓MySQL & Data Analysis
- ✓Wireframing & Prototyping
- ✓Complex Problem Solving
- ✓User Journey Mapping
- ✓Market & Competitor Research
- ✓Data-Driven Decision Making
- ✓Cross-Functional Collaboration
- ✓Stakeholder Management
- ✓Critical & Strategic Thinking
- ✓Leadership & Influence
Let's Build Something Great
I'm currently seeking new opportunities and would love to hear about your project. Feel free to reach out.